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Preparing Bank Customer Service For New CFPB Scrutiny

Matt Walker, of counsel in the Vorys Columbus office, drafted an article for Law360 titled "Preparing Bank Customer Service For New CFPB Scrutiny."  The article focused on Consumer Financial Protection Bureau's October 11, 2023 advisory opinion interpreting a lesser-known customer service provision of the Consumer Financial Protection Act (Section 1034(c)). 

To read the article on the Law360 website, click here.

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